Terms and Conditions Surgga88 —
Complete Platform Usage Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and Surgga88 ("Platform", "we", "us"). This document governs all access to and use of the services, games, promotions, and content available on the Surgga88 platform.

Use of the surgga88 platform — including browsing the website, registering an account, making deposits, playing games, or participating in any promotion — constitutes full acceptance of all Terms stated herein. This acceptance takes effect from the moment you first access the platform, regardless of whether you have registered an account.

To register and use Surgga88's services, you must meet the following eligibility requirements:

• Age: You must be at least 18 years old at the time of registration. Surgga88 takes the protection of minors seriously and carries out age verification through the KYC process.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable in your place of residence.
• One Account Only: Each individual is only permitted to hold one account at Surgga88. Owning more than one account ("duplicate accounts") is a serious violation that may result in the closure of all associated accounts and forfeiture of balances.
• Non-Staff: surgga88 staff, their immediate family members, and individuals directly involved in the management of the platform are not eligible to register as regular members.

During registration, you are required to provide accurate, complete, and up-to-date information. Surgga88 is not responsible for any losses arising from incorrect or incomplete information provided by members.

You are fully responsible for:

• Keeping your account username and password confidential.
• Ensuring no other party accesses your account without authorisation.
• Notifying us immediately if you suspect your account has been accessed without authorisation.
• Updating your personal information when changes occur.

Surgga88 will not be held liable for any losses arising from unauthorized use of your account if you fail to notify us within a reasonable time.

Surgga88 supports a wide range of convenient deposit and withdrawal methods for Malaysia users. All financial transactions are processed through secure, encrypted channels.

Deposit Policy:

• The minimum deposit is as stated on the deposit page for each payment method.
• All deposits must be made from a payment method registered in the member's own name. Third-party deposits are not accepted.
• Successfully verified deposits will be credited to your account instantly or within the timeframe stated, depending on the payment method.

Withdrawal Policy:

• Withdrawals are processed to the bank account or e-wallet registered under the same member's name.
• Surgga88 reserves the right to request verification documents before processing a withdrawal as a security measure.
• Withdrawals that have been submitted cannot be cancelled once processed.
• Surgga88 reserves the right to withhold withdrawals if there is suspicion of fraud or a breach of terms, pending the completion of an investigation.

Surgga88 offers a variety of bonuses and promotions from time to time. Each promotion has specific terms stated on its respective promotions page. The general terms applicable to all bonuses are as follows:

• Eligibility: Bonuses are only eligible to be claimed by members who meet the requirements set for each promotion.
• Rollover: Most bonuses are subject to rollover requirements (wagering requirements) before wins can be withdrawn. The rollover rate and full conditions are stated in each promotion's terms.
• One Claim: Each bonus may generally only be claimed once unless otherwise stated in the promotion's terms.
• Bonus Abuse: Surgga88 reserves the right to void bonuses and associated winnings if there is evidence of abuse, manipulation, or fraudulent activity related to promotions.
• Validity Period: Bonuses have a validity period as stated in their respective terms. Expired bonuses will be automatically forfeited.

For more information on current promotions, please visit the Promotions ours.

All games available at Surgga88 have their own rules displayed within the game interface. In addition to game-specific rules, the following general terms apply:

• All game outcomes are determined by an RNG (Random Number Generator) system that has been independently audited to ensure fairness.
• In the event of a technical failure during a game, affected rounds or bets may be voided and the wagered amount refunded.
• Surgga88 reserves the right to void and withhold winnings arising from technical errors, software malfunctions, or breaches of terms.
• Surgga88 management's decisions regarding any game disputes are final.

Sports betting is subject to additional rules applicable to each sport type and league. Winnings are calculated based on the odds accepted at the time the bet was placed, not the odds at the end of the match.

As a responsible online entertainment platform, Surgga88 conduct a Know Your Customer (KYC) process to ensure the safety of all members and comply with anti-money laundering requirements.

The KYC process may require you to:

• Submitting a copy of a valid identity document (national ID or passport).
• Submitting proof of current residential address (utility bill or bank statement).
• Verifying the payment method used for deposits and withdrawals.

All submitted documents are handled in compliance with Privacy Policy and will not be shared with third parties unless required by law.

Surgga88 reserves the right to suspend or close any member account without prior notice under the following circumstances:

• Breach of any of these Terms and Conditions.
• Suspicion or confirmed evidence of fraud, money laundering, or other illegal activities.
• Owning more than one account.
• Providing false or misleading information during registration or KYC.
• Any attempt to manipulate or exploit games, the bonus system, or the platform.

Members may also request to close their own account at any time for personal reasons, including as part of a Responsible Gaming our terms. Valid account balances will be returned once the verification process is complete.

The surgga88 platform is provided on an "as is" and "as available" basis. We strive to ensure the platform operates smoothly and reliably, but we cannot guarantee completely uninterrupted availability at all times.

Surgga88 is not liable for:

• Losses arising from internet or technical service disruptions beyond our control.
• Betting or game outcomes that a member considers unsatisfactory.
• Any indirect, incidental, or consequential losses arising from the use of the platform.
• Acts or omissions of third parties, including game software providers.

In all cases, surgga88's maximum liability to any member shall not exceed the net deposit amount made by that member in the thirty (30) days preceding the claim.

Surgga88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon being published on the platform.

It is your responsibility to review this page periodically to ensure you are always aware of the current terms. The latest update date is always displayed at the top of this page.

If you do not agree with any changes to the terms, you have the right to stop using the platform and close your account. Continued use after changes are made is considered acceptance of the amended terms.

If you have any enquiries regarding these terms, please refer to the FAQ page or contact our support team via live chat on the platform.